Privacy Policy

Effective Date: February 10, 2025

Your privacy is important to GoldenGleamJewel (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website GoldenGleamJewel website (the “Website”) or purchase products from us. By using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information from and about you, including:

  • Personal Information: This is information that can be used to identify you directly or indirectly. Personal information we collect may include:

    • Contact Information: Name, address, email address, phone number.

    • Account Information: Username, password (encrypted), purchase history, saved addresses, wishlists.

    • Payment Information: Credit card details, billing address (Note: We use secure payment processors, and we may not directly store your complete credit card information).

    • Demographic Information: Age, gender, location (if you choose to provide it).

    • Communications: Records of your correspondence with us, including emails, chat logs, and phone calls.

    • Marketing Preferences: Information about your preferences for receiving marketing communications from us.

  • Non-Personal Information: This is information that cannot be used to directly identify you. We collect this information automatically when you visit our Website. Non-personal information may include:

    • Device Information: IP address, browser type, operating system, device identifiers.

    • Usage Information: Pages you visit, links you click, time spent on the Website, referring website.

    • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Website. See our Cookie Policy for more details.

    • Aggregated Data: We may aggregate and anonymize personal information to create statistical or demographic data that does not identify any individual.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: We collect information when you:

    • Create an account on our Website.

    • Place an order.

    • Subscribe to our newsletter or marketing communications.

    • Contact us with inquiries or requests.

    • Participate in surveys or promotions.

    • Submit reviews or other content to the Website.

  • Automatically: We collect information automatically through the use of cookies and other tracking technologies when you visit our Website.

  • From Third-Party Sources: We may receive information about you from third-party sources, such as:

    • Payment Processors: To process your payments and prevent fraud.

    • Shipping Carriers: To track your orders and provide delivery updates.

    • Marketing Partners: To provide you with relevant advertisements and promotions.

    • Social Media Platforms: If you choose to connect your social media account to our Website.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Our Services:

    • Process and fulfill your orders.

    • Provide customer support.

    • Personalize your experience on our Website.

    • Improve our Website, products, and services.

    • Administer your account.

    • Troubleshoot technical issues.

  • To Communicate with You:

    • Send you order confirmations, shipping updates, and other transactional emails.

    • Respond to your inquiries and requests.

    • Send you marketing communications, such as newsletters, promotions, and special offers (with your consent, where required by law).

  • To Market and Advertise:

    • Display targeted advertisements on our Website and other websites.

    • Analyze the effectiveness of our marketing campaigns.

    • Provide you with personalized product recommendations.

  • For Legal and Security Purposes:

    • Prevent fraud and abuse.

    • Enforce our Terms and Conditions and other policies.

    • Comply with applicable laws and regulations.

    • Protect our rights and the rights of our users.

4. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as:

    • Payment processing.

    • Shipping and delivery.

    • Marketing and advertising.

    • Data analytics.

    • Customer support.

    • Website hosting.

  • Business Partners: We may share information with our business partners to offer you products, services, or promotions.

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.

  • Affiliates: We may share information with our affiliates for internal business purposes.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

5. Your Choices and Rights

You have the following choices and rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You have the right to correct inaccurate or incomplete personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or by contacting us at contact@goldengleamjewel.com.

  • Cookies: You can control cookies through your browser settings. See our Cookie Policy for more details.

  • Do Not Track: We do not currently respond to “Do Not Track” signals from browsers.

  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

  • Complaints: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your privacy rights.

To exercise your rights, please contact us at contact@goldengleamjewel.com. We will respond to your request within [Number] days.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.

  • Firewalls: We use firewalls to protect our servers from unauthorized access.

  • Access Controls: We restrict access to personal information to authorized personnel only.

  • Regular Security Assessments: We conduct regular security assessments to identify and address vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • To provide you with our services.

  • To comply with our legal obligations.

  • To resolve disputes.

  • To enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it.

8. Children’s Privacy

Our Website is not intended for children under the age of [Age]. We do not knowingly collect personal information from children under [Age]. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact@goldengleamjewel.com, and we will take steps to delete the information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Cookie Policy <a name=”cookie-policy”></a>

We use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our Website. They enable you to browse the Website and use its features, such as adding items to your cart and completing your order.

  • Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often and whether you experience any errors. This information helps us improve the performance of our Website.

  • Functionality Cookies: These cookies allow our Website to remember your preferences, such as your language and location. This helps us personalize your experience on our Website.

  • Advertising Cookies: These cookies are used to display targeted advertisements on our Website and other websites. They track your browsing behavior across different websites and collect information about your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our Website.

We also use third-party cookies, such as Google Analytics, to collect information about your use of our Website. These cookies are subject to the privacy policies of the third-party providers.

By using our Website, you consent to the use of cookies in accordance with this Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our Website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after the posting of changes constitutes your acceptance of the new Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

GoldenGleamJewel
Privacy Department
245 Business Ctr Dr #4A
Pawleys Island, SC 29585
Phone: (843) 725-4923
Email: contact@goldengleamjewel.com